ATX KIDS CLUB
  • Camps
    • Upcoming Adventures
    • School Holiday
    • Parents' Night Out
    • Summer Camp
    • Tuition Assistance Program
    • Camper Checklist
    • Refund Policy
  • About Us
    • Mission Vision Impact
    • Board Members
    • Testimonials
    • FAQ
  • Get Involved
    • Volunteer
    • Teen Leadership
    • Teen Advisory Board
    • Upcoming Events >
      • Get Away for a Cause
      • Urban Quest
    • Shop
  • Donate

FREQUENTLY ASKED QUESTIONS

Questions? We've got answers.
Find answers about registration, camp days, transportation,
​tuition assistance, safety, policies, and more.
ABOUT ATX KIDS CLUB

What is ATX KIDS CLUB?
ATX KIDS CLUB is an Austin nonprofit that gives youth opportunities to explore their community through field-trip adventures and real-world experiences. Our programs help youth build confidence, independence, resilience, and a deeper connection to their community.

What makes ATX KIDS CLUB different from a traditional camp?
We get out and explore! Instead of spending the day at one camp location, our campers head into the community with ATX KIDS CLUB Field Trip Leaders. Depending on the program, adventures may include museums, parks, nature centers, local businesses, cultural destinations, and other places throughout Austin and Central Texas.
Getting there is part of the experience, too. Campers may travel by public transit or ATX KIDS CLUB passenger vans, giving them opportunities to navigate new places, experience different perspectives, and build confidence along the way.

​How long has ATX KIDS CLUB been operating?
​ATX KIDS CLUB was founded in 2014 and has been creating adventures for Central Texas youth ever since.​
REGISTRATION & CAMP BASICS
​
What ages do you serve?
Our camps are designed for children ages 4–13. Teens ages 13–17 can participate through our Teen Leadership Program, gaining hands-on leadership experience while helping mentor younger campers.

How do I register?
Families can register online through our website. Select Upcoming Adventures to browse available dates, destinations, pickup and drop-off locations, and registration options.

What happens after I register?
You’ll receive a confirmation email from ActivityHero after registration. Before your adventure, our team will send additional details including the day’s schedule, pickup and drop-off information, what your camper should bring, and anything else you need to know before camp.

What happens after my child attends camp?
We’ll send a follow-up email with highlights from the adventure, a link to photos when available, and a short survey. We love hearing what your camper enjoyed and how we can make future adventures even better.

Do programs fill up quickly?
Some adventures fill faster than others, especially during popular school breaks and summer weeks. We recommend registering early when you know the dates that work for your family.

What happens if a program is full?
If an adventure is full, you can join the waitlist through ActivityHero. If a spot becomes available, families on the waitlist will be notified.

Can I register for just one day?
For School Holiday Adventures, yes—families can register for individual days. Summer Camp is offered in week-long sessions.

Can siblings or friends attend together?
Absolutely! Friends and siblings are welcome to register for the same adventure. Be sure to select the same pickup and drop-off location when registering if you would like them to travel with the same group.

What are camp hours?
Full-day adventures typically run from 8:30 AM–5:30 PM. Specific times may vary by program or adventure, so be sure to check the registration details for your selected date.

Can my children stay in the same age group if their ages would normally place them in different groups?
Possibly. If you would prefer to keep siblings together, please reach out to us. We’re happy to discuss the options based on their ages and the specific program.

What if I need to drop off late or pick up early? 
We do our best to accommodate late drop-offs and early pickups when appointments or other circumstances prevent a camper from attending the full day. Because our groups are out exploring, please contact us in advance so we can coordinate a time and location that works with that day’s adventure.

How do campers get to their destinations?
Transportation is part of the adventure! Depending on the program and destination, campers travel using CapMetro public transportation or ATX KIDS CLUB passenger vans.
Summer Camp primarily uses public transit to explore Austin. School Holiday Adventures may use public transit or passenger vans to reach destinations throughout Austin and Central Texas.

What should my child bring?
Campers should come prepared for an active day of exploring. Our Camper Supply Checklist includes everything they’ll need, and families will receive adventure-specific information before camp.

Are campers outside during the day?
Yes. ATX KIDS CLUB adventures often include time outdoors, especially during summer programs. Campers should come prepared for the weather and an active day of exploring.

Do campers swim?

Some adventures include swimming, splash pads, or other water activities. Families will receive details in advance when water activities are part of the schedule.

What does a typical day of camp look like?

There really isn’t a “typical” day—and that’s part of the fun! Each adventure is different, but days generally include morning drop-off, travel to one or more destinations, time to explore and participate in activities, lunch and snacks, and the trip back to the pickup location.
Some days might mean exploring a museum. Others could include hiking a trail, visiting a farm, cooling off at a splash pad, or discovering someplace campers have never been before.

8:30-8:45am - Parent Drop-off at designated park (Garrison, Pease, Bartholomew, Brentwood)
8:45am - Playground time, morning meeting, team building
9:15am – Board CapMetro bus to head to first destination activity
10am – Arrive at first destination; have snack
10:15am – Participate in first destination activity
12:30pm – Lunch
1:30pm – Board CapMetro bus to head to second destination activity
2pm - Participate in second destination activity
3:45 – Board CapMetro bus to head back to designated park (Garrison, Pease, Bartholomew, Brentwood)
4:45 – 5:30pm Arrive at designated park for Parent pick-up

Here are some examples of Activities based on themes.
TUITION ASSISTANCE

Is tuition assistance available?
Yes. Tuition assistance is available when the full cost of camp doesn’t fit comfortably within your family’s budget. We encourage families who need help making camp work financially to apply.

How do I apply for tuition assistance?
Complete our online Tuition Assistance Application. Once your application has been reviewed, we’ll contact you with information about the assistance available and next steps for registration.

Do I need to qualify based on income?
We understand that every family’s financial situation is different. Tuition assistance isn’t limited to families at a specific income level. If the full cost of camp would put a strain on your family’s budget, we encourage you to apply.

When should I apply?
You can apply for tuition assistance at any time, but we encourage families to apply as early as possible. Applying early gives us more time to review your application and helps you plan for upcoming adventures.
SAFETY & STAFFING

Who supervises the campers?
Campers are supervised by ATX KIDS CLUB Field Trip Leaders throughout the day. Our leaders guide each adventure, travel with campers, facilitate activities, and help create a safe and supportive environment for exploring and trying new things.

What are your camper-to-staff ratios?
​
We aim to keep our groups small, typically around eight campers per Field Trip Leader. Ratios may vary depending on enrollment, staffing, camper ages, and the specific adventure.

Are staff background checked?
Yes. ATX KIDS CLUB staff and adult volunteers complete background checks before working with our campers.

How do you keep campers safe while traveling in the community?
Small groups and attentive supervision are an important part of how we explore. Field Trip Leaders stay with their groups throughout the adventure and help campers learn how to safely navigate public spaces, public transportation, and each destination we visit.

What happens if my child gets sick or injured during camp?
For minor illnesses or injuries, our staff will provide appropriate care and contact a parent or guardian when needed. In the event of a more serious illness or injury, we will contact the family and seek appropriate medical attention.

What if my child needs medication during the day?
ATX KIDS CLUB can accommodate medications when needed. We follow Texas Department of State Health Services guidelines for the administration and storage of medication. Please provide medication information in advance so our team can make the appropriate arrangements.

Can you accommodate allergies or other medical needs?
Please let us know about allergies, medical conditions, or other health needs during registration. Our team will review the information and work with your family to determine what accommodations may be needed for your camper to participate safely.

Can ATX KIDS CLUB accommodate children with disabilities or additional support needs?
We encourage families to contact us before registering if their child has support needs that may affect their experience at camp. Because our programs involve field trips, public transportation, changing environments, and significant time out in the community, we want to understand each child’s needs and determine together whether we can provide the appropriate level of support.
Children who require one-on-one support are welcome to attend with their own paraprofessional or support professional. Please contact us in advance so we can coordinate with you. If you looking for a resource, please contact Maxim Healthcare 512-340-0171 or visit maximhealthcare.com.

BEHAVIOR & INCLUSION

What are your expectations for camper behavior?
We expect campers to treat one another, our staff, and the people and places we visit with respect. Campers are expected to stay with their group, follow directions from Field Trip Leaders, and make choices that help keep themselves and others safe.

How do you handle behavior challenges?

Our Field Trip Leaders use redirection, clear expectations, and age-appropriate support to help campers make positive choices. When behavior becomes a recurring concern, we communicate with families so we can work together to support the camper.
If a camper’s behavior creates an ongoing or immediate safety concern for themselves or others, we may need to ask that the camper be picked up or determine whether ATX KIDS CLUB is the right fit for that camper.

Can ATX KIDS CLUB accommodate children with disabilities or additional support needs?

We encourage families to contact us before registering if their child has support needs that may affect their experience at camp. Because our programs involve field trips, public transportation, changing environments, and significant time out in the community, we want to understand each child’s needs and determine together whether we can provide the appropriate level of support.

​What if my child has difficulty with transitions, crowds, noise, or new environments?

Every adventure is different, and campers may experience public transportation, busy destinations, outdoor environments, schedule changes, and unfamiliar places. If your child may need additional support with these experiences, please let us know. The more we know in advance, the better we can help you determine whether a particular adventure will be a good fit.
COMMUNICATION

How will families receive updates?

Families receive important program information primarily by email and text. Before your adventure, we’ll share details about the day, including anything you need to know about the schedule, transportation, pickup and drop-off, or what to bring.

Can my child bring a phone or other electronic device to camp?
Yes, campers may bring phones and other electronic devices, but they must remain put away in their backpacks during the program day. ATX KIDS CLUB is about being present in the adventure—exploring new places, connecting with others, and experiencing the world around us.

Can I contact my child during the day?
Yes. If you need to reach your child during the program day, contact the ATX KIDS CLUB team at 512-234-5437, and we’ll help you connect with them when needed.

Will photos be shared?
Yes! We love capturing the adventure. When available, families will receive a link to photos from their camper’s day.
POLICIES
​
What is your cancellation and refund policy?
Cancellation and refund policies vary by program. Please review our Cancellation & Refund Policy for current deadlines, fees, and refund information.

What if my child becomes sick?
If your child is sick, please keep them home and let our team know they will not be attending. If your child becomes ill during the program day, we’ll contact you to arrange pickup.

What happens if ATX KIDS CLUB cancels or changes a program day?
If ATX KIDS CLUB needs to cancel a program day or make a significant schedule change, families will be notified as soon as possible with information about next steps.

What emergency plans does ATX KIDS CLUB have in place?
ATX KIDS CLUB maintains a Youth Camp Emergency Operations Plan that outlines procedures for responding to emergencies that may occur during our programs. Families are welcome to review our current plan.

VOLUNTEERING & SUPPORT

How can I support ATX KIDS CLUB?
There are lots of ways to lend a hand! You can donate, volunteer, become a community partner, sponsor a program or event, or simply help spread the word about ATX KIDS CLUB.

Can businesses partner with ATX KIDS CLUB?
Absolutely. We love partnering with businesses and organizations that want to support local youth and strengthen their connection to the community. Partnerships can include sponsorships, employee engagement, in-kind support, fundraising collaborations, and other creative ways to work together. Contact us to start a conversation.

CONTACT & STAY CONNECTED

How can I get in touch with ATX KIDS CLUB?
Have a question? We’re happy to help. You can text us at 512-234-5437 or email [email protected] with questions about programs, registration, partnerships, or getting involved.

​How can I stay informed about upcoming adventures and events?
Follow ATX KIDS CLUB on Facebook and Instagram and subscribe to our email updates for upcoming camps, adventures, community events, and other ways to get involved.

LICENSING & REGULATORY INFORMATION

​How is ATX KIDS CLUB regulated?
ATX KIDS CLUB operates under the regulatory oversight of the Texas Department of State Health Services (DSHS) Youth Camp Program and follows applicable requirements for youth camp health, safety, and operations.

What if I have a health or safety concern?
We encourage families to contact ATX KIDS CLUB leadership directly with questions or concerns so we can address them promptly. Families also have the right to contact the Texas Department of State Health Services regarding concerns related to youth camp health, safety, supervision, or compliance.

​Texas Department of State Health Services
Youth Camp Program
Phone: 512-834-6788
Website: Texas DSHS Youth Camp Program

CONTACT US

512.234.5437
​
[email protected]
​FAQ · Camper Checklist · Refund Policy · Tuition Assistance
STAY CONNECTED
Get ATX KIDS CLUB adventures, events, and updates delivered to your inbox.
SIGN UP FOR OUR NEWSLETTER
SUPPORT ATX KIDS CLUB
Help create more opportunities for Central Texas youth to explore, grow, and connect with their community.
​TAX ID#
46-5646482
DONATE NOW
By filling out the form below, I have opted into receiving updates, offers, and informative emails and texts from ATX KIDS CLUB. Messages will be recurring, message and data rates may apply and message frequencies will vary. Reply STOP at any time to unsubscribe or HELP for more information. ​Read our Privacy Policy here: ​atx_kids_club_compliant_privacy_policy_.docx.pdf
  • Camps
    • Upcoming Adventures
    • School Holiday
    • Parents' Night Out
    • Summer Camp
    • Tuition Assistance Program
    • Camper Checklist
    • Refund Policy
  • About Us
    • Mission Vision Impact
    • Board Members
    • Testimonials
    • FAQ
  • Get Involved
    • Volunteer
    • Teen Leadership
    • Teen Advisory Board
    • Upcoming Events >
      • Get Away for a Cause
      • Urban Quest
    • Shop
  • Donate